Jobs

Owned by Aline De Graeve
Last updated: Feb 21, 2023
3 min read

On this page you can check the status of your jobs and submit jobs.

SEARCH A JOB

The search function at the top allows you to refine your search by setting filters.

  • You can search by job name / by department / by workflow / by status / by date or approval status to easily find a job.

If you tick 'Only show jobs with warnings', you will see an overview of jobs that may be incorrect.

SUBMIT A JOB

  • Click the ‘Submit job’ button

  • Then you will see an overview of the active workflows or the workflows to which you have access

  • Select the workflow you want to use to send your documents

  • Give the job a name and upload the document that you want to send

Please note: If you want to send multiple PDF documents at the same time using a workflow, you must compress them into a zip file.

  • Click the 'Submit job' button to start the shipping process

When you have submitted a job, it appears in the overview on the jobs page. This is where you can track the status of the job and see if everything has gone smoothly.

In total, this page has 6 different status views:

  • Waiting: If a buffer period or scheduled time is set in the workflow, the job will only start after that time has elapsed.

  • OK: The job has been properly processed.

  • Processing: The documents are being processed.

  • Action required: This status only applies to digital registered shipments. Currently, this isn’t yet active on the portal.

  • Error message: If you receive an error message, this means that all shipments in the job are displaying an error message and it may not be possible to process them. Here you can check each shipment individually to see whether there are errors.

  • Cancelled: You can still cancel the document before the buffer period or the scheduled period expires.

 

To avoid an overload, the effective transmission of your documents is started only after max 15 minutes.

NUMBER OF SHIPMENTS

To the right of each job you can see how many unique sendings the job consists of.

 

 

In this example, the system reports that all 4 sendings have been succesfully sent.

 

In this example, the system reports that 1 document in the job may be incorrect. When you click on the yellow triangle, you can view the shipment in detail on the page ‘sendings’.